Question 1

Which WAF platforms do you support?

Accepted Answer

We manage WAFs across the platforms most commonly used by South African SMBs, including Cloudflare, AWS WAF, and Azure Front Door. If you run more than one environment, we can scope support across those deployments as part of onboarding.

Question 2

How quickly can you respond to a new threat or zero-day?

Accepted Answer

Our Managed Pro plan includes real-time threat response. When a new vulnerability or zero-day is disclosed, our team deploys virtual patches and custom rules within hours, often before an official vendor patch is available.

Question 3

Will a WAF slow down my website?

Accepted Answer

Modern cloud-based WAFs like Cloudflare and AWS WAF add negligible latency (typically under 1ms). In many cases, the CDN capabilities bundled with these WAFs actually improve your site performance through caching and edge delivery.

Question 4

Can you work with our developer or hosting provider?

Accepted Answer

Absolutely. We regularly work alongside in-house developers, web agencies, and hosting partners. If you already manage infrastructure as code with tools like Terraform, CloudFormation, or Pulumi, we can fit into that workflow too.

Question 5

Do you provide DDoS protection as part of WAF management?

Accepted Answer

Yes. All our managed WAF plans include basic DDoS protection at the application layer (Layer 7). For volumetric (Layer 3/4) DDoS protection, we configure and manage the platform-native DDoS services that come with your WAF provider.

Features	Managed Basic	Managed Pro
WAF Rule Management
About WAF Rule Management "Configuration and maintenance of WAF rules"
Custom Rules
About Custom Rules "Development of custom WAF rules for your application"
Bot Management
About Bot Management "Detection and mitigation of malicious bot traffic"
API Protection		Add-on
About API Protection "WAF rules specifically for API endpoints"
Dedicated WAF Engineer
About Dedicated WAF Engineer "Named engineer responsible for tuning, reporting, and rule change guidance"
Reporting Frequency	Monthly	Weekly
About Reporting Frequency "How often you receive WAF performance reports"

Managed AWS WAF Protection

AWS WAF Plans

Managed Basic

Managed Pro

Compare AWS WAF Plans

Frequently Asked Questions

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